Frequently Asked Questions

How much do you charge for a repair or service consultation?
All estimates are FREE! Plus, all estimates come with an energy efficient light bulb for your home or office, also FREE of charge!

What areas do you service?
We provide service to communities in and around Orange County and throughout Southern California, including Fullerton, Placentia, Brea, Yorba Linda, La Habra, Whittier, Cypress, Anaheim, Orange, Coto de Caza, Garden Grove, Santa Ana, Irvine, Tustin, Costa Mesa, Newport Beach, Laguna Beach, Corona del Mar, Mission Viejo and more.

How much money can I save by switching to a more energy efficient lighting system?
“Smart” lighting controls and new retrofitted light fixtures can reduce your monthly electricity bill by 1/3 or more! Let us show you how.

How can I benefit from additional savings?
Depending on your location, valuable government tax credits, rebates and other incentives are typically available to customers who take advantage of more eco-friendly energy efficient lighting systems. We handle all the necessary paper work to qualify.

Do you offer any type of financing?
Yes, Fullerton Electric Co. offers 100% financing available to qualified commercial/industrial customers.

Can Fullerton Electric Co. retrofit my outdated drop ceiling kitchen lighting?
Yes! We have performed hundreds of conversions, offering a turnkey retrofit, complete with demo of old ceiling and florescent fixtures and expert installation of recessed can lighting.

I have minor electrical needs at home, as well as more extensive repairs at the office. Can you handle both?
At Fullerton Electric Co., no job is too small or large. Our expert technicians specialize in varied segments of electrical contracting, including residential, commercial, as well as industrial.

If an appliance continues to blow a fuse or trip circuit breakers, what should I do?
Appliances that repeatedly blow fuses or trip circuit breakers should be unplugged and repaired or replaced. In addition, appliances that shock you should also be unplugged and repaired or replaced.

A light fixture in my house is flickering, what should I do?
A flickering light could be a symptom of several problems. This should be checked. It could be a loose connection in the circuit. It could also be a problem outside your house especially if all the lights in the house seem to be flickering. In any case like this it’s best to not use the lights and call a licensed electrician to check it out.

When and where are GFI outlets required?
GFI outlets are required on the exterior of your home as well as in garages, unfinished basements, kitchens, baths, pools, or any location that is near a water source or in a damp location.

A receptacle in my bathroom, kitchen or elsewhere stopped working?
Check the receptacle if it is a GFI it may be tripped. These are the receptacles with a reset button on them. The receptacle may need to be reset.

What are some signs that there may be a problem with my electrical system?
These signs should be taken seriously because they indicate the presence of overloaded circuits, which can lead to electrical fires.

  • Recurring problems with blown fuses or tripped circuit breakers
  • Flickering lights
  • A burning smell or unusual odor near appliances or wiring
  • A sizzling sound at wall switches or outlets
  • Appliances that deliver a slight shock when touched

Why are my lights dimming and /or getting brighter?

  • This is usually a sign of a neutral wire that has lost its connection. Especially, if when one light is turned on and another gets brighter or dimmer. If the whole structure is affected, it is most likely at the service point.
  • A conductor, hot or neutral, does not have a complete connection but is connected enough to allow a small amount of voltage to pass through. In this case, there most likely is arcing happening. If the whole structure is affected. It is most likely at the service point.

What is the difference between a licensed electrician and an unlicensed electrician?
The state board of contractors does not regulate unlicensed electricians. It is illegal for them to provide labor and materials in excess of $500 per project. They are not subject to laws designed to protect consumers and do not have insurance-exposing consumers to considerable financial risk. Also, most homeowner’s insurance policies do not cover damages associated with unlicensed contractors.

How do I know if I need an electrician?
The best way to find out is to call!